Return & Refund Policy
HISTORYINTEES.COM takes pride in offering premium canvas poster printing services tailored to your specifications. This Return & Refund Policy outlines the terms and conditions under which returns and refunds may be requested, ensuring compliance with PayPal’s guidelines while maintaining fairness and transparency for our customers. Please read this policy carefully before making a purchase.
1. Conditions for Returns and Refunds
Returns and refunds are available only in the following situations:
  • Defective Products: Canvas posters with manufacturing defects (e.g., printing errors, tears, or smudges).
  • Incorrect Orders: Posters that do not match the specifications you provided (e.g., wrong size, color, or design).
  • Damaged During Shipping: Posters damaged in transit prior to delivery.
Limitation: Due to the custom-made nature of our canvas posters, we do not accept returns for reasons such as change of mind, errors in customer-submitted designs, or dissatisfaction with the artwork you provided.
2. Timeframe for Requests
You must initiate a return or refund request within 30 calendar days of receiving your order. Requests submitted after this period will not be eligible for processing.
3. Return and Refund Procedure
To request a return or refund, please adhere to the following steps:
  1. Notify Us:
    • Contact our customer service team by phone at [storeinfo_store_phone] or in person at [storeinfo_store_address].
    • Provide:
      • Your order number
      • Date of delivery
      • A detailed description of the issue
      • Photographic evidence of the defect, damage, or error (if applicable)
  2. Return Authorization<span class="css-1jxf684 r-bcqeeo r-1ttztb7 r-qvutc0 r-poiln3" style=&quot