Shipping Policy

Introduction

This Shipping Policy applies to all canvas poster printing products and services offered by HISTORYINTEES.COM (“we,” “us,” or “our”). By placing an order with us, you acknowledge that you have read, understood, and agree to be bound by this Policy.

Contact Information

If you have any questions regarding this Policy or need assistance with shipping-related matters, please contact us at:

  • Store Name: [storeinfo_store_name]
  • Address: [storeinfo_store_address]
  • Phone: [storeinfo_store_phone]
  • Email: support@historyintees.com

Processing Times

Order Processing

  1. Standard orders for canvas poster printing typically require 1-3 business days for processing before shipment.
  2. Custom design orders may require 2-5 business days for processing, depending on complexity.
  3. Rush orders may be available for an additional fee. Please contact our customer service team for availability.
  4. Order processing begins once payment is confirmed.
  5. Processing time does not include weekends or holidays.

Production Time

  1. Standard size canvas posters (up to 24″ x 36″) typically require 1-2 business days for production.
  2. Large format canvas posters (larger than 24″ x 36″) may require 2-4 business days for production.
  3. Custom framing or special finishing options may extend production time by 1-3 additional business days.

Shipping Methods and Timeframes

We offer several shipping options to meet your needs:

Domestic Shipping (United States)

  1. Standard Shipping (USPS First Class or UPS Ground)

    • Estimated delivery: 3-7 business days after processing
    • Tracking provided
    • Shipping cost calculated based on destination and package dimensions

  2. Expedited Shipping (UPS 2-Day Air)

    • Estimated delivery: 2 business days after processing
    • Tracking provided
    • Higher shipping cost than Standard Shipping

  3. Priority Shipping (UPS Next Day Air)

    • Estimated delivery: 1 business day after processing
    • Tracking provided
    • Premium shipping cost

International Shipping

  1. Standard International Shipping (USPS International or UPS International)

    • Estimated delivery: 7-21 business days after processing, depending on destination
    • Tracking provided where available
    • Shipping cost calculated based on destination country and package dimensions

  2. Expedited International Shipping (UPS Worldwide Expedited)

    • Estimated delivery: 3-7 business days after processing, depending on destination
    • Tracking provided
    • Premium shipping cost

Shipping Costs

  1. Shipping costs are calculated based on the following factors:

    • Destination address
    • Package dimensions and weight
    • Selected shipping method
    • Value of the order

  2. Shipping costs will be displayed during checkout before payment is finalized.

  3. We may offer free shipping promotions periodically:

    • Free standard shipping for domestic orders over a certain value
    • Free shipping promotions may not apply to international orders
    • Exclusions may apply for oversized items or remote destinations

Order Tracking

  1. A shipping confirmation email with tracking information will be sent once your order ships.
  2. Tracking information will be provided for all shipping methods where available.
  3. You can also check your order status by:
    • Logging into your account on our website
    • Contacting our customer service team with your order number

Delivery Information

Address Accuracy

  1. It is the customer’s responsibility to provide accurate and complete shipping information.
  2. HISTORYINTEES.COM is not responsible for delays or delivery failures due to incorrect shipping information.
  3. Any changes to shipping addresses must be requested before the order enters the processing stage.

Delivery Attempts

  1. Most carriers will make multiple delivery attempts.
  2. If a package is returned to us due to failed delivery attempts, incorrect address, or refusal:
    • The customer will be responsible for the original shipping costs
    • Reshipment will require payment of additional shipping charges

Signature Requirements

  1. Orders valued over $100 may require a signature upon delivery.
  2. You may request signature confirmation for any order for an additional fee.
  3. If no one is available to sign for a package requiring signature, the carrier will leave a notice with instructions for rescheduling delivery or pickup.

International Orders

Customs and Import Duties

  1. International customers are responsible for all customs fees, import duties, taxes, and any other fees imposed by their country’s government.
  2. These charges are not included in our shipping rates and will be collected by the delivery carrier or customs office.
  3. HISTORYINTEES.COM has no control over these charges and cannot predict their amount.
  4. Refusal to pay customs fees, import duties, or taxes does not constitute grounds for a refund of shipping charges.

Customs Processing

  1. International shipments may experience delays due to customs processing.
  2. Processing times vary by country and are beyond our control.
  3. Please allow additional time for international deliveries, especially during peak seasons.

International Delivery Timeframes

  1. Delivery estimates for international orders are approximate and not guaranteed.
  2. Delays may occur due to customs processing, local postal service conditions, or other factors beyond our control.
  3. During holidays or peak shipping seasons, additional delays may occur.

Shipping Restrictions

  1. We currently do not ship to certain countries due to shipping carrier restrictions or high instances of fraud.
  2. Oversize canvas posters may have additional shipping restrictions or costs.
  3. P.O. Box addresses may be limited to certain shipping carriers and methods.

Lost or Damaged Packages

Domestic Shipments

  1. If your package appears to be lost or significantly delayed (beyond the estimated delivery timeframe):

    • Please contact our customer service team within 14 days of the expected delivery date
    • Provide your order number and any tracking information
    • We will initiate a trace with the shipping carrier

  2. For packages confirmed lost by the carrier:

    • We will replace the items or provide a full refund
    • No additional shipping charges will apply for replacements

  3. For damaged packages:

    • Take photographs of the damaged packaging and contents
    • Contact our customer service team within 48 hours of delivery
    • Do not discard packaging materials until the claim is resolved
    • We will arrange for replacement or refund based on the situation

International Shipments

  1. For international shipments that appear lost or significantly delayed:

    • Please contact our customer service team within 30 days of the expected delivery date
    • Provide your order number and any tracking information
    • We will initiate a trace with the shipping carrier where possible

  2. For packages confirmed lost by the carrier:

    • We will replace the items or provide a refund according to our policy
    • Shipping charges for replacements may apply depending on the circumstances

  3. For damaged international shipments:

    • Take photographs of the damaged packaging and contents
    • Contact our customer service team within 48 hours of delivery
    • We will work with you to find an appropriate resolution

Shipping Insurance

  1. All orders are shipped with basic insurance coverage included.
  2. Additional insurance coverage may be purchased during checkout for valuable items.
  3. Claims for damaged or lost items must follow the procedures outlined in this policy.

Order Cancellations and Address Changes

  1. Orders can only be canceled before they enter processing.
  2. Once an order has entered processing, it cannot be canceled or modified.
  3. Address changes must be requested before the order enters processing.
  4. To request cancellation or address changes, contact our customer service team immediately with your order number.

Shipping Delays

  1. Shipping delays may occur due to:

    • Carrier delays
    • Weather conditions
    • Natural disasters
    • High volume shopping periods (holidays)
    • Customs processing for international shipments
    • Other circumstances beyond our control
  2. HISTORYINTEES.COM will not be held responsible for shipping delays caused by circumstances beyond our control.

  3. During major holidays or promotional periods, additional processing time may be required before shipment.

Special Delivery Instructions

  1. Special delivery instructions should be provided during checkout.
  2. While we will forward special instructions to the carrier, we cannot guarantee that all carriers will honor these instructions.
  3. For sensitive deliveries requiring special handling, please contact our customer service team before placing your order.

Sustainability Efforts

At HISTORYINTEES.COM, we are committed to reducing our environmental impact:

  1. We use recyclable packaging materials whenever possible.
  2. We optimize package dimensions to reduce waste and shipping costs.
  3. We consolidate multiple items into a single shipment when possible to reduce carbon emissions.

Policy Modifications

We reserve the right to modify this Shipping Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes indicates your acceptance of the revised Policy.

PayPal Compliance Statement

This Shipping Policy is designed to comply with PayPal’s Seller Protection requirements. We commit to processing and shipping orders in accordance with these terms and PayPal’s policies to ensure a fair and transparent shopping experience.

[storeinfo_store_name] [storeinfo_store_address] [storeinfo_store_phone]